Effective Date: 1 March 2025
Background
The STEAM Club, accessible via thesteamclub.net, is committed to protecting the privacy of children, parents, schools, partners, and website visitors. As an organisation that teaches children Science, Technology, Engineering, Arts, and Mathematics in schools, we understand the importance of safeguarding personal information, especially information relating to minors.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, register for programmes, or interact with us.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Parent or guardian name
- Email address
- Phone number
- School name
- Child’s first name and age (where necessary for programme registration)
- Billing information (if payments are made online)
b. Non-Personal Information
- Browser type
- Device information
- Pages visited
- Time spent on our website
- IP address
This information helps us improve our website and services.
2. Information We Collect About Children
Because we work with children, we are especially careful with children’s data.
We only collect limited information about children that is necessary for:
- Programme registration
- Classroom participation
- Event management
- Academic progress tracking
We require parental or school consent before collecting personal information about any child.
We do not knowingly collect unnecessary personal information from children.
3. How We Use Your Information
We use collected information to:
- Register students for STEAM programmes
- Communicate with parents, schools, and partners
- Provide updates about classes, camps, and events
- Process payments
- Improve our educational services
- Send newsletters, if you opt in
- Respond to enquiries
We do not sell, rent, or trade personal information to third parties.
4. Cookies and Tracking Technologies
Our website may use cookies to:
- Improve user experience
- Understand website traffic
- Analyse performance
You can choose to disable cookies through your browser settings. However, some features of the website may not function properly.
5. Data Protection and Security
We implement appropriate technical and organisational measures to protect your information from:
- Unauthorised access
- Loss or misuse
- Alteration
- Disclosure
Access to personal information is restricted to authorised personnel only.
6. Sharing of Information
We may share information only when necessary:
- With schools for programme coordination
- With payment processors for secure transactions
- With service providers who assist in operating our website
- When required by law
All third-party service providers are required to maintain confidentiality and data protection standards.
7. Data Retention
We retain personal information only for as long as necessary to:
- Provide educational services
- Comply with legal obligations
- Resolve disputes
After this period, information is securely deleted or anonymised.
8. Your Rights
Parents, guardians, and schools have the right to:
- Request access to personal information
- Request correction of inaccurate information
- Request deletion of information where applicable
- Withdraw consent at any time
To exercise these rights, please contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
11. Contact Us
If you have questions about this Privacy Policy or how we handle personal information, please contact:
The STEAM Club
Website: thesteamclub.net
Email: info@thesteamclub.net